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Home / IT Services Overview / Managed Services

Managed Services

 

Remote monitoring and maintenance to give you peace of mind

ClearCube Services Managed Service Protection Plan is a comprehensive network protection plan which utilizes network auditing and monitoring tools as prevention against security threats. Managed Services will provide you with the benefits of an IT department without the associated costs.

You can view a demonstration of our Managed Services Managed Services Demo here.

  • Silver Level Services Plan

    Silver Level Plan

    This basic plan is designed for clients who need minimum support and only want to call on ClearCube Services when a problem occurs. Projects, upgrades, network support will be done on an on-call basis and will be billed as the need arises.
  • Gold Level Services Plan

    Gold Plus Plan

    This plan is designed for clients who want a proactive approach to IT maintenance that brings peace of mind. This method of preventative maintenance will ensure issues are resolved before they become disasters and keep the network running as securely and efficiently as possible.
  • Platinum Level Services Plan

    Platinum Elite Plan

    This is the perfect choice for businesses that put great demands on their computers and do not want to worry about fluctuating costs every month. This will ensure you stay "Top Priority" and ensure "almost-never-a-bill" coverage. This plan provides you with the same level of service as having an IT staff.


    ClearCube Services Plan Comparison

    Services Offering Silver Gold Platinum
    IT Department Management Quarterly Quarterly Monthly
    Senior Engineer Analysis & Recommendations bullet bullet bullet
    Strategic Planning & Budget Development bullet bullet
    CIO Level Guidance & Oversight bullet
    Network Management
    24/7 X 365 Device Monitoring bullet bullet bullet
    Monthly Device Discovery bullet bullet
    Preventative Maintenance bullet bullet
    Procurement Services bullet bullet bullet
    Patch Assessment bullet bullet
    Patch Assessment & Remediation bullet bullet
    Device Warranty Management bullet bullet
    ISP Management bullet bullet
    Device Configuration Management bullet
    Internet & WAN Monitoring bullet
    System Security Management
    Virus & Spyware Monitoring bullet bullet bullet
    Firewall Health Monitoring bullet bullet bullet
    Content Filtering bullet bullet
    Spam Monitoring and Management bullet bullet bullet
    Firewall Management bullet bullet bullet
    Server Vulnerability Scanning bullet bullet
    Server Intrusion Monitoring bullet bullet bullet
    Desktop Management
    Desktop Asset Management bullet bullet
    Desktop Optimization & Management bullet
    Desktop Vulnerability Scanning bullet
    Virus Software Monitoring bullet
    Software Patch Management bullet
    Business Continuity/Disaster Recovery Management
    Backup Software & Device Monitoring bullet bullet bullet
    Recovery Server Maintenance bullet bullet
    Semi-annual fail-over recovery testing bullet
    Application Management -- Exchange, SQL, Active Directory
    Basic Health Monitoring bullet bullet bullet
    Advanced Performance Monitoring bullet
    VOIP Management
    Cisco bullet
    Sutus bullet
    Incident Remediation and Maintenance
    Remote
    9x5 with 1 hour response time bullet
    24x5 with 30 minute response time bullet
    24x7 with 15 minute response time bullet
    Onsite 9x5
    No Block time with 4 to 8 Hour Response bullet
    2 Hour Time Block with 2 to 4 Hour Response bullet
    Unlimited with 1 to 2 Hour Response bullet
    After Hours Support optional optional bullet
    Reporting & Analysis
    Monthly Summary - Network, Server, Assets bullet bullet bullet
    Alerts - Current & Resolved bullet bullet bullet
    Server & Desktop Patch Summary & Detail bullet bullet bullet
    Virus & Spyware Reporting bullet bullet bullet
    Firewall Reporting bullet bullet bullet
    Vulnerability Summary & Detail bullet bullet
    Intrusion Summary & Detail bullet bullet

    In addition to what is listed above, we can work with you to create a customized plan so you can "mix and match" features you specifically need. Also, if you need specialized services not listed, such as custom application development programming, we can also provide this for you. Just let us know what you need.

Have questions about how we can painlessly, and affordably provide IT support for you?

Call Us-Call us at 877.635.4837.
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